Privacy policy

Information We Collect from You

We value your trust in providing us with your personal information. We do not share, disclose, or sell any personally identifiable information (such as your name, address, phone number, or email address) collected online on our websites with non-affiliated companies or organizations for marketing purposes. As this information is an essential part of our business, it will be treated like our other assets in the context of mergers, sales, reorganizations, or other legal proceedings.

 

By using our services (as defined in our Terms of Use), you acknowledge and agree to accept the practices, requirements, and/or policies outlined below. You hereby consent to our collection, use, disclosure, and/or processing of your personal data as described here. If you do not agree to the processing of your personal data, you may not be able to use our services or fully access our platform as outlined in our Terms of Use.

 

Why We Collect Data from You?

We collect data from you for the following purposes:

- To perform our agreement with you to provide and deliver associated content and services.

- To comply with legal obligations we may be subject to.

 

When Do We Collect Your Personal Information?

We may collect personal information directly from you when:

- Registering and/or using our services or platform.

- Linking your social media or external accounts to register with us.

- Communicating with us (including, but not limited to, customer service chats, messages, faxes, calls (which may be recorded), in-person meetings, social media platforms, emails, etc.).

- Registering or subscribing to a specific product, service, or publication (e.g., newsletters).

- Participating in any of our surveys.

- Entering or participating in any contests or loyalty programs organized by Crazy Card.

- Expressing interest and/or requesting information (through our online portals or other available channels) or subscribing to our products and/or services.

- Responding to any marketing materials we send.

- Visiting or browsing our websites.

- Submitting a complaint to us.

- Providing feedback in any form.

- Sending your personal information to us for any reason.

 

In addition to personal information obtained directly from you (as detailed above), we may also obtain your personal information from third parties we work with or are affiliated with (credit reference agencies or financial institutions), from sources you have consented to disclose information about you, and/or where otherwise permitted by law.

 

What Personal Data Do We Collect?

We may collect the following (including but not limited to):

- Name

- Email address

- Date of birth

- Billing address

- Bank and payment details

- Phone number

 

How Do We Collect Your Personal Information?

We collect information online by requesting it from you, for example, when you request a service, apply for a job, respond to a survey, or participate in a promotional offer. The customer's name, address (postal and email), and phone number are the most important details, but we may request additional information, such as the service(s) requested or promoted.

 

Cookies: We may also use "cookies" and similar technologies to gather information about your visits to our websites or responses to our emails—either individually or in aggregated data that does not identify you. These reporting tools tell us which parts of our websites or emails you are interested in or have taken action on, helping us improve the quality and usefulness of our sites.

 

Payment Method: You will also be asked to provide personal information depending on the payment method you choose when accessing, purchasing, or subscribing to our products or services. For example, if you choose to pay by credit card, you will be asked to provide the card issuer's name, credit card number, billing address, and expiration date.

 

Log Files: When you use our website, our servers automatically log some information sent by your browser. These server logs may include information such as your web request, IP address, browser type, referring/exit pages, URLs, number of clicks, how you interact with links on the website, domain names, landing pages, mobile network operator, and similar information.

 

Geolocation Information: When you use our website via a mobile device, we may access, collect, monitor, and/or store "location data," which may include GPS coordinates (such as latitude and/or longitude) or similar information regarding the location of your mobile device.

 

Device Information: When using our services, we may collect information about your device, such as device type, device information, operating system type and version, device time and time zone, and other necessary details.

 

Third-Party Tools: We use third-party analytics tools to help understand how our website is used. Many of these tools collect information sent by your browser as part of a web page request, including cookies and your IP address. These analytics tools also receive this information, and their use is subject to their privacy policies.

 

Other Data You Explicitly Send: When you post, comment, follow any of our content and services, send messages through our built-in chat system, provide us with information regarding any request or support needed, or participate in our contests, we may collect this information from you.

 

How We Use Your Information?

We use the personally identifiable information collected online primarily to provide you with the following services:

- Processing orders and/or transactions you have made.

- Managing your use of our services, including your preferences.

- For identification, verification, due diligence, or customer knowledge purposes.

- Handling or facilitating customer service, carrying out your instructions, and addressing inquiries you submit.

- Contacting you via voice call, text message, email, post, or other means to manage your relationship with us. This includes informing you of other offers that may interest you. For example, your email address allows us to communicate about services offered and requested, as well as proper provisioning and billing for those services.

- Conducting research, analysis, and development activities (including data analysis, surveys, product and service development, and/or profiling) to analyze how you use our services, recommend relevant products and/or services, improve our services, and enhance your customer experience.

- Responding to legal processes, compliance, or as required by applicable laws, government, or regulatory requirements of any relevant jurisdiction, or when we have a good faith belief that disclosure is necessary under applicable law. This includes responding to subpoenas, legal demands, and other requests, and where we believe disclosure is necessary to identify, contact, or take legal action against individuals who may endanger public safety or interfere with Crazy Card's services.

- Handling or facilitating asset sale transactions or potential asset sale transactions involving Crazy Card as a participant, including related or affiliated companies, and other third-party organizations involved in such transactions. An "asset sale transaction" refers to the purchase, sale, lease, merger, consolidation, or other acquisition or disposal of an organization or part of an organization or any of its business or assets.

- Necessary for detecting, investigating, and preventing fraud and other violations. This data is used solely for detection, investigation, and prevention purposes and is stored for as long as necessary for these purposes. If this data indicates a violation, we will store it for the purpose of establishing, exercising, or defending legal claims, as necessary.

- Any other purposes we notify you of at the time of obtaining your consent.

 

At any time, if you wish to unsubscribe from future communications with Crazy Card, options are provided to opt out of messages sent to you.

 

How Long Do We Store Your Data?

We will retain your information for as long as necessary to fulfill the purpose for which it was collected and processed or if required by applicable law to store it longer.

 

If you terminate your account with us, all personal data will be deleted unless required by legal proceedings or for any other legitimate reason deemed necessary by Crazy Card. If you withdraw consent for the processing of your child's personal data, we will delete the personal data without delay based on the consent you provided. If you choose to object to the processing of your personal data, we will delete your data within a reasonable time, unless the law requires retention.

 

What We Ask of You?

We ask that you provide us with accurate and complete information about yourself and anyone else whose personal information you provide to us, and to update it when it becomes incorrect or outdated by contacting us. This obligation is a condition for providing our products and/or services to you and/or anyone else authorized or permitted by you or your organization/company to use the products and/or services.

 

We Promise Privacy and Security

We both play an important role in protecting against online fraud. You must be careful not to compromise any information, including your user ID, password, security device, and/or security code, by ensuring you do not intentionally or accidentally share, provide, or facilitate unauthorized use. Do not share your user ID, password, security device, and/or security code, and do not allow others to access or use them.

 

At Crazy Card, we use encryption, firewalls, and other technologies and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or misuse. For example, you will notice that while using some features of the Crazy Card website, you will need to send a password or another type of authentication information.

 

If you click a link to a third-party site, you will leave our platform, and we do not control or endorse the content on third-party sites.

 

Notices of Changes to Privacy Policies

Crazy Card reserves the right to change this privacy policy at any time by notifying registered users via email of the new privacy policy and/or posting the new privacy policy on crazy-card.com. All changes to the privacy policy will be effective upon posting, and your continued use of Crazy Card or the product or service after posting will constitute your acceptance of these changes and your agreement to comply with them.

 

Contacting Crazy Card

Feel free to contact us if you have any questions about this privacy policy or if you wish to exercise any of your legal rights. We will respond within a reasonable time. You can contact us at support@crazy-card.com.